Do you deal with personal or business computers ?

We deal basically with any PC's or Laptop's from single home computers just for the kids home work, right up to multi computers in offices.

Do you deal with Linux or Mac?

No I'm afraid we don't. 

What do you charge?

We dont charge a call out charge. When we can see what is wrong with your machine we can then give you an idea of what the charge will be for the repair. If your problem is fixed within an hour we charge £30. If the job will take longer than that it is £10 for each additional hour.

When you give me a quote, could the bill be higher and could there be hidden costs?

Occasionally we can take a machine in for a basic system clean then find other problems. If we quote you for any work undertaken then find another problem, we will not go ahead with any work until we have spoken to you. We never go ahead with any repair until you are happy with the price you have been quoted.

My machine is dead can you save my photos?

It really depends on what has happened to your machine in the first place. It could be as simple as a failed power supply, in which case there will be nothing wrong with your harddrive and we can easily transfer your photos to a DVD disc. If your harddrive has been corrupted, its hard to tell. We are happy to take a look for free and see what we can do.

I've been given a second hand computer, is it worth you looking at it?

With any second hand or old computer its worth having it serviced. With a second hand computer we can clear out the old users documents, and get it up and running ready for you to use. There will be loads of old programs installed as well as old printers and other hardware which you dont own, which we can remove for you.

I've never had a computer before - How do I set it up and use it?

We are happy to set up any PC old or new for you. From taking it out of the box to plugging it all in for you. We can also give you a crash course in turning it on and accessing the basics like surfing the internet and using the software.

My computer is running slow can you speed it up?

Slow PC's are nearly always due to virus and spyware. We can run a full system clean then install software to try to stop the virus and spyware from returning. When the machine is in for a service we can also see what RAM you are running and see if that is upgradable.